Sun Valley Remedies FAQ

I DON'T LIKE GREASY THINGS. IS YOUR PRODUCT GREASY?
No. Our creamy lotions smoothly absorb into the skin providing great mosturizing while leaving your hands free to keep working.

IS THIS PRODUCT HAND MADE?
Yes. To this date, all products are hand made with careful precision and attention to detail.

ARE THERE PARABENS IN ANY OF YOUR PRODUCTS?
NO! We use all-natural preservatives. The two we are currently using are: ethyl hexyl glycerin (a vegetable based preservative) and phenoxyethanol (made from coconut oil)

DO YOU SHIP?
Yes. We can ship anywhere in the world. We ship via UPS, FedEx, or USPS. Please contact us for shipping rates outside of USA.

DO YOU HAVE SAMPLES?
Yes. We are more than happy to send you free samples. In order to do this, we will need you to pay for shipping and handling.

HOW DO I KNOW WHICH PRODUCT WILL BE BEST FOR ME?
We are confident that our products are beneficial to even the most allergic of people. If after looking on our products page, you are still unsure as to what to order, please call us. We will be more than happy to answer all of your questions.

CAN I USE THESE ON MY FACE?
Yes. All of our creamy lotions and jojobas can be used on your entire body. The jojoba blends can even be used in your hair.

DO YOU SELL WHOLESALE?
Yes. Please contact us for pricing.

CAN I SEND YOU MY USED CONTAINER TO BE REFILLED?
Unfortunately, no. We cannot do this for sanitary reasons. We will be more than happy to send you a gallon of your favorite blend so you can refill your own container at home. Please contact us for this pricing.

DO YOU GIFT WRAP?
Yes. We will be more than happy to gift wrap your order using all biodegradable materials. We do not offer occasion specific wrapping.

CAN THESE BE USED FOR MASSAGE THERAPY?
Yes. The rate of absorption and quality of glide are ideal for body-work.

CAN THE AROMATHERAPY BLENDS BE USED ON WOMEN WHO ARE PREGNANT OR BREASTFEEDING?
They can, but we don't recommend it. We only use 2-3% concentration of essential oils per product, which is deemed safe for pre-natal and post-natal use. However, we like to err on the side of caution. We recommend either using unscented until you are done breastfeeding, or contact us and we will make you a blend with half the concentration. In addition, there are some essential oils that are contraindicated during pregnancy and breastfeeding. It is your body, so you and your doctor will need to make this judgement call.

CAN THE AROMATHERAPY BLENDS BE USED ON YOUNG CHILDREN?
We don't recommend it. Newborns and infants often put their fingers in their mouth, so we recommend using an oil that you can find in the baking aisle (olive oil, grapeseed oil, wheat germ oil, sweet almond oil, etc.) For young children, we recommend contacting us, and we will make you a blend with half the concentration or choosing an unscented product.